Questions from UK businesses.
What we are asked most often by firms looking at a platform of their own.
The arrangement.
What is white-label telematics software?
Software built and run by one company and sold by another under its own brand. With Trackerserver your customers see your name, your logo and your web address, and never ours.
Do we need our own servers or developers?
No. We host a dedicated server for you and manage certificates, backups and updates.
Is our customers' data kept apart from other operators'?
Yes. Each business has its own isolated deployment with its own database.
How is it priced?
Every platform is quoted to the requirements of the business, and the quote is confirmed in writing before anything is set up.
Can we bill our customers through it?
Yes. The billing module handles your catalogue, quotes, orders, invoices, statements and recurring billing per device, at the prices you set, with online payment through the gateway you connect.
Is it only for UK fleets?
No. The platform was built for almost any tracking use case and is not tied to a country: it offers 26 languages, miles or kilometres, and supports more than 4 800 device models.
The product.
Does it show miles and mph?
Yes. Distance and speed units are a setting, and miles and mph are among them.
Which devices does it support?
More than 4 800 models of tracker, along with dashcams and sensors, from Teltonika, Queclink, Ruptela, Concox, Meitrack and others.
Does it handle tachograph data?
Yes. It keeps an archive of driver card and vehicle unit downloads, shows when the next is due, and checks activity against the EU drivers' hours rules.
Can vehicles report without a tracker?
Many can, through the car maker's own connection by way of High Mobility: odometer, fuel or charge, range and location.
Does the assistant share our data with an AI company?
No. It runs on the platform's own servers.
Getting going.
Can we see it before committing?
Yes. A shared demo account is open without sign-up, and we will set up a demo under your own brand.
How long does set-up take?
A platform is usually live within 24 hours.
Can we cancel?
Yes, at any time, and your data can be exported.
Launch a telematics brand of your own.
Tell us who your customers are and what you want to offer them. We will show you the platform under your own name and quote it to your requirements.